A Technician Answers.

Not a queue, not a form robot. Call and you get someone who can start fixing it, or send the form and we will call you back the same day.

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Based in Dallas.
We Serve Everywhere.

Monitoring and remote resolution reach every site you run, in any state. In Dallas Fort Worth we are also the truck in the driveway, same day.

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Before You Call

Asked First,
Every Time.

How fast will someone get back to me?+

Same day on every form, and twelve minutes on average once a ticket is open. If it is urgent, call rather than write. A technician picks up.

Do you charge for the first conversation?+

No. We will look at what you have, tell you plainly what we would change, and give you a number. If it is not a fit we will say so.

We are not in Dallas. Can you still help?+

Yes. Monitoring, security and remote resolution work anywhere in the country. On site dispatch is Dallas Fort Worth, and we coordinate local hands elsewhere when hardware needs touching.

What do you need to give us a price?+

How many people, how many devices, and what you are running now. One call usually covers it. A short assessment follows before anything is signed.

Do you work with our existing IT person?+

Often. We take monitoring, patching and after hours off their plate, or we run the whole environment. Either way works.